Last Updated March 25, 2026
By accessing or using our website or services, you agree to be bound by these Terms of Service.
If you do not agree, you must not use the website or services.
You must be at least 18 years old or the age of majority in your jurisdiction to use our services.
We reserve the right to correct any typographical errors, inaccuracies, omissions, pricing errors, or outdated information on the website at any time without prior notice.
We may modify, suspend, or discontinue any part of the website or services at any time for maintenance, technical updates, security reasons, or business reasons.
We do not guarantee uninterrupted access to the website or hosting services.
To the extent permitted by Quebec law, we are not liable for temporary interruptions, downtime, delays, or technical failures beyond our reasonable control.
Zeluna Studio provides web design, AI solutions, development, hosting coordination, domain management, maintenance, and related digital services as agreed with the client.
The exact scope of services may be defined through:
• Online checkout
• Written agreement
• Email confirmation
• Accepted invoice
These Terms form the binding agreement between the parties.
Services are provided on a month to month basis unless otherwise agreed. Either party may cancel services at any time with notice, whether in writing or verbally (including phone, text, or email). Cancellation does not entitle the client to any refund for services already rendered or time already invested. Zeluna Studio reserves the right to suspend or terminate services at its sole discretion for any reason, including non payment or misuse.
We may suspend or terminate services in cases of:
• Non-payment
• Illegal activity
• Breach of these Terms
• Abuse or misuse of services
Termination does not eliminate outstanding payment obligations.
All services are billed in advance at the agreed monthly or project rate.
Applicable taxes are added where required by Quebec and Canadian law.
Failure to pay within the specified time may result in:
• Suspension of services
• Website deactivation
• Removal of hosting access
The client remains responsible for unpaid amounts.
Payments are non-refundable once services have been rendered or hosting resources allocated, except where required by applicable law.
Clients agree not to initiate chargebacks for valid invoices.
If a chargeback occurs, the client remains responsible for:
• The original invoice
• Administrative fees
• Any related legal costs
All website code, structure, design elements, custom scripts, and technical assets created by Zeluna Studio remain the exclusive property of Zeluna Studio unless otherwise agreed in writing.
The website is licensed, not sold.
Clients are granted a non-exclusive, non-transferable license to use the website only while their account is active and payments are current. Upon termination or non-payment, access may be disabled and the license revoked.
Clients retain ownership of content they provide, including logos, images, and text.
Clients warrant they have legal rights to use all provided materials.
By engaging Zeluna Studio’s services, the client represents and warrants that they: (a) possess the full authority and legal capacity to enter into this agreement; (b) are of legal age to contract in their jurisdiction; (c) have provided accurate, current, and complete information as required by Zeluna Studio; and (d) will promptly update such information if it changes.
The client further agrees that all use of the website and services will comply with applicable laws, including those of Quebec and Canada, and will not infringe upon the rights of any third party.
The Client agrees:
• To provide accurate information
• To cooperate in project development
• To ensure all provided content complies with applicable laws
• Not to use the website or any delivered services for unlawful or unethical purposes.
Zeluna Studio does not verify the legality of client-provided content.
The Client assumes full responsibility for all materials, data, analytics, communications systems and content used or published through any delivered service (website, AI systems, marketing, or related solution).
To the maximum extent permitted under the laws of Quebec:
Zeluna Studio shall not be liable for indirect, incidental, special, consequential, or loss-of-profit damages.
Our total liability arising from any claim shall not exceed the total amount paid by the Client during the three (3) months preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded under Quebec law, including liability for intentional or gross fault.
The Client agrees to indemnify and hold harmless Zeluna Studio and its owner from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:
1. Client-provided content;
2. Intellectual property infringement caused by Client materials;
3. The Client’s violation of applicable laws;
4. The Client’s breach of these Terms.
This indemnification does not apply in cases of intentional or gross fault by Zeluna Studio.
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.
Any dispute shall be submitted to the competent courts of the judicial district of Montreal, Quebec.
Zeluna Studio collects and processes personal information in accordance with applicable privacy laws in Quebec and Canada.
By using our services, you consent to such processing.
These Terms constitute the entire agreement between the parties.
If any provision is found unenforceable, the remaining provisions remain valid.
Nothing in these Terms creates a partnership, employment, or joint venture relationship.
We are not liable for delays or failures caused by events beyond our reasonable control.
We reserve the right to update or modify these Terms at any time. We will provide notice of material changes by email or through our website. Continued use of our services after such changes constitutes acceptance of the updated Terms.
In the event of a dispute, both parties agree to first attempt to resolve the matter amicably through good faith negotiations. If unresolved, disputes shall be submitted to mediation or arbitration in Montreal, Quebec, before resorting to litigation.
The services are provided on an “as is” and “as available” basis. You agree that your use of the services is at your sole risk. To the fullest extent permitted by applicable law, Zeluna Studio disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non infringement.
Zeluna Studio makes no warranties or representations about the accuracy or completeness of the services’ content or the content of any websites or mobile applications linked to the services and will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials; (2) personal injury or property damage of any nature whatsoever resulting from your access to and use of the services; (3) unauthorized access to or use of servers, personal information, or financial information; (4) interruptions or cessations of transmission; (5) bugs, viruses, or malicious code transmitted by any third party; or (6) errors or omissions in any content or materials or for any loss or damage incurred as a result of using the services.
Zeluna Studio does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the services or any hyperlinked website, and will not be a party to or responsible for any transaction between you and any third party providers. Use your best judgment and exercise caution as appropriate.
AI and automation systems provided are experimental tools; Zeluna Studio is not responsible for outputs, decisions, or communications generated by such systems.
This disclaimer applies to the fullest extent permitted by applicable law. In Quebec, it shall not limit rights or remedies that cannot be excluded under the Consumer Protection Act or the Civil Code of Quebec, including liability for gross negligence or intentional fault.